Privacy Policy for Exterior Images LLC

Last Updated & Effective Date: January 1, 2026

Exterior Images LLC ("Company", "we", "us", or "our"), owned and operated by Scott Sprague, is committed to safeguarding your privacy. This Privacy Policy governs all information collected through https://exteriorimagespainting.com and related services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when requesting an estimate or contacting us:

• Contact Data: Full Name, Phone Number, Email Address.
• Project Data: Physical property address, property type (residential/commercial), service requests, project descriptions, and customer-uploaded jobsite photos.
• Client Portal Data: Account credentials, digital signature acknowledgments, and milestone billing history.
• Technical & Automated Data: IP address, browser type, device information, and interaction metrics gathered via privacy-compliant session cookies.

2. How We Use Your Information

We use your information strictly for legitimate contracting business purposes:

• To schedule and conduct free on-site property estimates.
• To formulate accurate scopes of work, estimates, and milestone contracts.
• To execute contract deliverables and provide project updates via the Client Portal.
• To automate lead notifications to owner Scott Sprague via our secure n8n automation infrastructure.
• To process 1/3 milestone payments, invoicing, and change orders.

3. Strict No-Sale & Data Sharing Policy

We do not sell, rent, lease, or monetize your personal data to any third-party marketing brokers or lead aggregators. Your information is shared strictly with essential service processors under confidentiality agreements:

• Keycloak Identity Services: For authentication within the Client Portal.
• n8n Workflow Automation: For real-time SMS/Email lead dispatching to Scott Sprague.
• cPanel Infrastructure: For hosting, email delivery, and database persistence.

4. Data Security & Retention

We enforce strict technical and organizational safeguards:

• All communications are encrypted in transit via Transport Layer Security (TLS 1.3 / HTTPS).
• Uploaded photos are stripped of EXIF geotags and recompressed to prevent privacy exposure.
• Administrative databases are secured outside public webroots with restricted access control.

5. Contacting Us

If you have questions regarding this Privacy Policy or wish to request data deletion, contact Scott Sprague directly:

• Phone: 1-603-688-0537
• Email: inquiries@exteriorimagespainting.com
• Address: Exterior Images LLC, NH/MA Contracting Operations.